How to use Live Chat Martin Garcia January 18, 2018 21:58 Updated Once onboarded, you’ll have the ability to live chat the Genesis team using the “Chat” function. As shown below, once you start a chat with Genesis, you’ll be able to see your conversations in the bottom right corner. Related articles How do I initiate a trade? What are Genesis Trading hours? When do I wire funds? Investing in Grayscale Trusts Wiring Fiat Currency and Receiving Digital Currency Powered by Zendesk